Series: Cisco Press Networking Technology
Paperback: 704 pages
Publisher: Cisco Press; 2 edition (May 19, 2011)
Product Dimensions: 7.4 x 1.4 x 9.1 inches
Shipping Weight: 2.3 pounds (View shipping rates and policies)
Average Customer Review: 4.3 out of 5 stars See all reviews (7 customer reviews)
Best Sellers Rank: #773,789 in Books (See Top 100 in Books) #39 in Books > Computers & Technology > Digital Audio, Video & Photography > Speech & Audio Processing #485 in Books > Computers & Technology > Networking & Cloud Computing > Data in the Enterprise #517 in Books > Computers & Technology > Networking & Cloud Computing > Networks, Protocols & APIs > Networks
With Cisco Unified Communications solutions (namely Unified Communications Manager and the Unity family of products) reaching the version 8 milestone in their lifecycle, there has been a lot of information published on the subject already. I've probably got a dozen or more Cisco Press books covering these topics on my own bookcase within close reach. But this one is different. It's not just a `reference guide' that is full of information but requires you to jump around to find what you're looking for. It's not a certification study guide covering only theory and leaving the practical knowledge behind - this title covers both, and does it well. It is my current `go-to' title of choice. Let me talk about what sets this book apart from the rest.Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide does a good job at accomplishing what Bateman has set out to do; create a configuration guide in a step-by-step, building-block approach. Walking you through each new topic, building on knowledge you have already gained from previous topics, you will walk away from this title having a solid foundation of what you need to know to successfully implement a Cisco Unified Communications solution and keep it running. He doesn't take you through the installation process itself, but covers just about everything else beyond that step necessary from a configuration standpoint when setting up a new system, as well as the daily administration activities you'll be required to perform.This is clearly not meant to be a certification guide, but I would recommend it to the network administrator new to Cisco Unified Communications and certification candidate alike; both audiences will benefit greatly from the exercises and explanations presented in this book.
The book is intrinsically about the system administration of these Cisco products. It stresses that you should do a design phase prior to any actual installation. This should be as detailed as possible, to [try to] anticipate the phone behaviours and needs of the users. A key idea that needs to be kept in mind during this is that individual components of the system will fail, so redundancy needs to be built in at all levels above the cable that connects the device [ie. IP phone] to the rest of the network. The author remarks that the only real exception to redundancy is this single cable from the phone. Because a motivator for going to VoIP phones that have inline power is the reduced cabling needs. And users seem to accept as self-evident that if this cable breaks, then certainly the phone is disconnected.Chapter 2 discusses Communication Manager 3.3, where all services are turned off by default. Apparently, in earlier versions, some services were turned on, right out of the box. While the text does not say this explicitly, I suspect that this led to certain attack vectors that came in on some of those active default services. So live and learn, and Cisco is hence bolting down the services. What this means is that you, the sysadmin, needs to [or at least should] understand each service that you activate.The complexity in the book rises when you reach Chapter 4, on route plans and call flow. It increases in the next chapter, which is about implementing the equivalent of black and white lists for different devices. If you temporarily imagine each device to be not a phone but, say, a browser with Internet access, then the concepts of those lists are easy to grasp. But when it comes to phone devices, the implementation of the lists is rather intricate.
Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide (2nd Edition) (Cisco Press Networking Technology) Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide (Networking Technology: IP Communications) Fundamentals of Voice and Data Cabling Companion Guide (Cisco Networking Academy Program) (Cisco Networking Academy Program Series) Cisco CCNA Networking For Beginners: 3rd Edition: The Ultimate Beginners Crash Course To Learn Cisco Quickly And Easily (CCNA, Networking, IT Security, ITSM) Cisco CCENT Networking For Beginners: The Ultimate Beginners Crash Course to Learn Cisco Quickly And Easily (Computer Networking, Network Connectivity, CCNA) Unity 5 From Zero to Proficiency (Foundations): A step-by-step guide to creating your first game with Unity. Anatomy & Physiology: The Unity of Form and Function: Anatomy & Physiology: The Unity of Form and Function Programming and Automating Cisco Networks: A guide to network programmability and automation in the data center, campus, and WAN (Networking Technology) Unity in Action: Multiplatform Game Development in C# with Unity 5 MPLS Configuration on Cisco IOS Software (paperback) (Networking Technology) MPLS Configuration on Cisco IOS Software (Networking Technology) Wireless Home Networking Simplified (Networking Technology) Communications Systems and Networks (M & T Networking Technology) Web Services, Service-Oriented Architectures, and Cloud Computing: The Savvy Manager's Guide (The Savvy Manager's Guides) The Government Manager's Guide to Source Selection (The Government Manager's Essential Library Book 2) CCM Certification Study Guide 2015-2016: Case Manager's Review Book for the Certified Case Manager Exam Training Guide Configuring Windows 8 (MCSA) (Microsoft Press Training Guide) VPNs and NAT for Cisco Networks (Cisco CCIE Routing and Switching v5.0 Book 3) System Center 2012 R2 Configuration Manager Unleashed: Supplement to System Center 2012 Configuration Manager (SCCM) Unleashed Cisco ASA IPsec VPN with IOS CA (Cisco Pocket Guides Book 3)