Free Downloads Problem Management For I.T. Departments
Based on ITIL's Service Management best practices, this book takes a real world look at Problem Management and how to roll this process out in your environment. Topics include:Problem PrioritizationRoles and RelationshipsRoot Cause Analysis TechniquesProblem and Incident ReviewsTesting Root Cause TheoryValue Based Metrics
File Size: 2267 KB
Print Length: 50 pages
Simultaneous Device Usage: Unlimited
Publication Date: May 7, 2015
Sold by: Digital Services LLC
Language: English
ASIN: B00XCKWQZM
Text-to-Speech: Enabled
X-Ray: Not Enabled
Word Wise: Not Enabled
Lending: Enabled
Enhanced Typesetting: Enabled
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